Overview
The JobTicket B2B API lets employers and HR platforms manage employee transit subscriptions programmatically — retrieve employee records, manage documents, trigger HR syncs, and receive real-time events via webhooks.API access is disabled by default. To get started, contact JobTicket+ support at support@jobticket-plus.app to request that API access is enabled for your company account. Once enabled, you can manage your API keys and webhooks from the Developer Portal.
Base URLs
Authentication
All endpoints use HTTP Basic Auth — Base64-encode yourusername:password and pass it in the Authorization header.
401 Unauthorized. Manage your API keys in the Developer Portal.
Key Concepts
Pagination
Pagination
All list endpoints use page-based pagination via
page (default 1) and
perPage (default 10, max 100) query parameters. Responses wrap results
in a data envelope with page, perPage, totalPages, and total fields.Sorting
Sorting
Pass
sortField and sortOrder (asc / desc) on any list endpoint.
Allowed sort fields vary per endpoint — see the individual endpoint reference.HAL Links (_links)
HAL Links (_links)
Every resource includes a
_links object with pre-built href + type pairs
for related resources (e.g. self, employeeDocuments). Use these instead of
constructing URLs manually.Rate Limiting
100 requests per minute per API credential (60-second rolling window). Exceeding the limit returns429 Too Many Requests and blocks your credentials for 5 minutes.